How to spot a fake ESA website/documents:
In general, I don't recommend going through an ESA website in order to get your ESA letter. Most, if not all, are scams. Instead, it's better to go straight to a licensed medical professional; instead of risking it with an unnecessary middle-man.
Either way, it's important to be educated on how to spot these fake ESA websites and what makes them fake.
- The site claims to provide ESA registration - One common misconception about ESAs is that they need to be “registered.” That is not true! There is no official ESA registry/database. A registration number will not qualify your pet as an emotional support animal.
- The site claims to “certify” your ESA with a certification process - There is no official “certification” program that properly qualifies emotional support animals. Registrations and certifications are not acceptable forms of documentation to prove your animal companion is an ESA. You must have an ESA letter of prescription from a medical professional!
- The promise of instant turnaround - An ESA letter cannot be issued automatically. You must work with a healthcare professional who is licensed in your state. The professional will assess your condition and determine whether an ESA is appropriate for you.
- The healthcare professional is not properly licensed - Your healthcare professional must be actively licensed to help you. An ESA letter will have the contact information, license number, and signature of the doctor.
- The promise of cheap rates - As the old saying goes: you get what you pay for. If the price is too good to be true, it probably is. The help of an actual licensed mental health professional is never bargain-basement cheap. Be ready to pay at least $75 for an ESA letter. FYI: this goes both ways. Many fake sights claim you must continue to pay them monthly or yearly to continue your pet's "registration". This is a scam: ESA letters are a one-time purchase.
- There is no client support - The ESA approval process does not just end with the ESA letter. Landlords can sometimes be reluctant to accommodate ESAs, even with a valid letter. They may also demand additional information and documentation. Your medical professional should be able to provide client support throughout any troubles you come across.
- More than just a ESA letter - A letter of prescription from a licensed medical professional is the only form of official ESA documentation. Many websites advertise ID cards, certifications, and extra documents. These are all truly unnecessary and are considered fakes.
If you come across what you believe to be a fraudulent ESA website, I found this website you can report them to: ReportFraud.ftc.gov
I did my best to find the simplest to use reporting website that appeared legit. If you believe this site to not be good to use, please let me know!
If you meet someone you believe to be impersonating a Service Animal, remind them that it can be a criminal offense. Learn more about specific state charges here.